How long before my customer gets a refund?

Commonwealth Bank sends the refund to the customer's card issuer immediately. The issuer will process the refund, and your customer can expect to see the refund in 1 to 7 business days.
 

Contact Us

Phone Support

1800 571 971
+61 7 3224 9711

Available Monday-Friday
7 a.m. - 7 p.m. AEST

Email Support

Simplify@cba.com.au