If I need to, can I manually enter a customer payment?

Yes, you can. Click on the 'Payments' section on the menu bar at the top of the merchant dashboard and click the 'New Payment' button. Fill in the transaction and card details, then click the 'Run Payment' button. If your customer is already on file, choose 'Customer Card,' select the correct customer, fill in the transaction information, and click the 'Run Payment' button.


Want to learn more? Check out all our friendly CommBank Simplify ‘how to’ videos

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