If a transaction is marked as suspicious but not declined should I refund it?

Not all suspicious transactions are fraudulent. If you have a transaction that did not trip any of your rules but was scored as suspicious you’ll want to look at why it was flagged as suspicious to make sure there aren’t any red flags prior to filling the order. 

Contact Us

Phone Support

1800 571 971
+61 7 3224 9711

Available Monday-Friday
7 a.m. - 7 p.m. AEST

Email Support