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SSL certificate is installed properly on my website, but I am still getting SSL error

Last Updated: Jan 19, 2017 08:39AM CST
If you already have SSL certificate installed properly on your website and still having problems communicating with Simplify's servers through PHP SDK or any other plugins and seeing the following error, the chances are you don't have updated list of CA authorities in your execution environment. 

— SSL certificate problem: self-signed certificate in certificate chain

It's a PHP/CURL level settings, here is a support page for possible solutions - https://simplify.desk.com/customer/portal/articles/1396373-php-sdk-ssl-certificate-issue


 

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